1. Digital service, not physical shipping
Invitide provides web-based digital invitations. No printed invitation, physical parcel or courier delivery is included unless expressly stated in a separate offering. Physical shipping fees and tracking numbers do not apply.
2. How an invitation is provided
The Creator lets you personalize supported event details and preview the invitation. When an invitation is created successfully, the service provides a shareable guest link and, where supported, a private recovery or edit code. Save the recovery code securely; it is not intended for guests.
3. Timing and payment-enabled orders
Invitations are generated electronically through the website. Processing may take longer during technical maintenance, network interruption or payment verification. If paid checkout is introduced, the order is considered paid only after payment confirmation, and access will follow the purchase flow displayed at checkout. We do not promise an exact paid-delivery timeframe before that process is implemented.
4. Delivery and access problems
If an invitation link or code is not provided as expected, or access does not work, contact help@invitide.com or WhatsApp support. Include the event/template name, relevant purchase reference if any, and an explanation. Our team will investigate and assist with restoration or a suitable resolution.
5. Device and sharing requirements
Recipients need an internet connection and a compatible browser to view an online invitation. Some video, sound or interaction features depend on device and browser settings. Guests can receive the shareable link through their preferred messaging channels.
6. Refunds and cancellations
Since delivery is digital and personalized, please read the Refund & Cancellation Policy before purchasing. Non-delivery and qualifying technical issues are addressed there.
7. Business and contact
NOVA Commerce Solution · GSTIN 09MAFPS0432P1ZZ
11/35 Alpyne City Phase - 2, Akrampur, Unnao, Uttar Pradesh 209801, India
help@invitide.com · +91 90266 21011